Analysis
Connect a physical purchase to a digital relationship
Provide useful information after purchase, invite voluntary continuity and coordinate responsibility across sales, distribution and assistance.
Retention
Analysis
Retain customers through relevant communication
Explicit preferences, value-related messages and rules respecting customer state, frequency and the choice to stop receiving communication.
Analysis
Build a community with reasons to return
Organize resources, participation and activities around shared tasks, with entry points for different experience levels and clear reasons to return.
Analysis
Turn support questions into improvement opportunities
Resolve the original difficulty, distinguish patterns from interpretation and design additional services around a defined need and scope.
News
Mango rewards in-store returns but waits 30 days to confirm purchase points
Style Club awards 50 points for eligible in-store returns. Its Spanish rules distinguish identified store contact from retained purchases.
News
Easypromos lets organisers create another draw from a completed one
The September 16 release reuses imported participants and lets organisers exclude winners, or winners and alternates, across four draw types.
News
Connectif links 14 Growave events to customer communications
The integration receives loyalty, review and wishlist signals. Its guide explains which emails Growave stops sending and how customer data is synchronized.
News
Easypromos adds a native integration with Klaviyo lists
The Sept. 9 release connects promotion participants to Klaviyo through an API key and a destination list. It is available on White Label and Corporate plans.
News
Bookipro integrates Spoki to automate WhatsApp messages to guests
The Sept. 1 announcement connects WhatsApp communication to property management. It supplies no results showing new direct bookings attributable to the integration.
News
Gseddy attributes more than €25,000 to email in Tetsuo's first month
The agency describes work on a 27,000-subscriber database and a deliverability indicator rising from 8 to 65 out of 100. The operating period is undated.
News
Repsol extended Waylet savings to every day in September
The August 31-September 30 campaign offered accumulated savings of up to 45 cents per litre, depending on contracted services and the Waylet Card.
News
Easypromos adds geolocation and store prize inventory to Locations
The July 8 release lets organisers require presence at a store, allocate prizes by location and review participation at each establishment.