BioCatch turns the way someone completes a banking application into information about who should be admitted. Its growth argument deserves a concrete requirement: an approved account improves acquisition only when it belongs to a genuine customer and retains value after opening.
Its account-growth proposition examines familiarity with information, confidence in entering it and behavioral patterns. The promise is to distinguish genuine applicants from stolen or fabricated identities, reduce false rejections and limit manual reviews. These are inputs to a risk decision; a pause while typing does not, on its own, establish fraud.
There are two costs at this point. A bank that rejects a legitimate applicant loses the chance to recover what it spent attracting them. A bank that admits a fraudulent account can record a conversion before taking a loss. An opening rate mixes those results if reporting stops when the form is approved.
Security competes for the same customer as convenience
Banking purchase motives help explain the tension. In the Statista series based on Finder , 32.1% of people who had or intended to open a digital-only account in Great Britain cited easier money transfers; 26.1% cited better interest rates. Fieldwork took place in January 2026. These are preferences within that group, not the share that completed an application.
Customers seek a specific banking function
Reasons among people who have or intend to open a digital-only account in Great Britain, January 2026.
Tap or hover for details. All values are also available in the data table.
Collapse notes
Finder/Censuswide. Full survey of 2,000 adults aged 18+, with gender, age and regional quotas; filtered cohort size not published. Four of eight responses selected, corroborated against the original 2026 chart. This does not measure conversion or BioCatch performance.
Explore the data table
| Category | Respondents citing the reason |
|---|---|
| Easier money transfers | 32.1% |
| Better interest rates | 26.1% |
| Free transactions abroad | 25.4% |
| An easy secondary account | 24.6% |
Protection that unnecessarily interrupts a transfer or account opening interferes with the function the customer sought. For a provider sold to digital-growth leaders, the commercial question is which intervention can be avoided and which must remain. A demonstration of a faster form is incomplete if it also removes signals needed to recognize a dangerous account.
Trust appears among another population’s objections. The original Finder chart for 2026 puts fear of fraud or cyberattacks at 26% among people unsure about or opposed to opening a digital account. This percentage is not compared with the motives of the previous group. It describes a purchase barrier, not the actual incidence of fraud.
Trust enters the decision before an account is opened
Reasons against opening a digital account in Great Britain, January 2026, from the original Finder chart.
Tap or hover for details. All values are also available in the data table.
Collapse notes
Original Finder/Censuswide source, not a Statista table. Full survey of 2,000 adults aged 18+, with gender, age and regional quotas; filtered cohort size not published. Rounded values from the 2026 chart among people unsure about or opposed to opening an account. Five of eight responses selected. Not fraud or abandonment rates; no numeric comparison with people who have or intend to open an account.
Explore the data table
| Category | Respondents citing the reason |
|---|---|
| Satisfied with current bank | 50% |
| In-person service | 34% |
| Fear of fraud or cyberattacks | 26% |
| Too much hassle to open | 12% |
| Unsure how to open | 8% |
The consequence for BioCatch is a requirement for evidence. Reducing mistaken rejections can expand the customer base without changing the banking offer or buying more traffic. But the commercial evidence needs to establish that those additional accounts receive funding, remain active and do not defer a loss the previous filter would have prevented.
Mobile concentrates usage and risk, with different denominators
The Statista Consumer Insights survey put the share of British account holders aged 18-64 handling banking matters on a phone or tablet at 74% in the fourth quarter of 2025, compared with 69% in the same quarter of 2022. Respondents could select several channels. Protecting mobile experience therefore affects a routine use, not an exceptional journey.
Mobile banking is already part of routine use
Account holders aged 18-64 who handle banking matters on a smartphone or tablet, United Kingdom.
Tap or hover for details. All values are also available in the data table.
Collapse notes
Statista Consumer Insights; online survey with multiple selections. The page lists 3,347 respondents and says the sample changes with each update. Fourth-quarter observations selected for each year. This does not measure account opening, fraud, the share of mobile sessions or BioCatch customers.
Explore the data table
| Category | Account holders using mobile banking |
|---|---|
| Q4 2022 | 69% |
| Q4 2023 | 71% |
| Q4 2024 | 73% |
| Q4 2025 | 74% |
BioCatch reported on Sept. 30 that 90% of attempted scam sessions observed across its network came from mobile devices. This is not the denominator used by the British survey: one counts users; the other, flagged sessions at the provider’s customer banks. Together they justify examining the mobile journey, not calculating a probability of being scammed.
There is also a recent Spanish reference for the urgency. In its Oct. 14 report , BioCatch reported increases of 19% in attempted fraud sessions and 46% in attempted scam sessions at its Spanish customer banks over the preceding 12 months. That sample does not automatically represent all Spanish banking or establish the product’s effect on conversion.
A new account needs a profit-and-loss calculation
The acquisition announced by Visa reinforces the provider’s economic significance. The Aug. 3 agreement is for $2.4 billion in cash. It remains subject to closing conditions and regulatory approvals, with completion expected by the end of Visa’s fiscal second quarter of 2027. The transaction price does not establish the return from deployment at any individual bank.
A criterion that can evaluate a deployment combines three outcomes for the same cohort and observation period: genuine applicants approved, subsequent fraud loss and contribution from accounts that actually use the service. Review, implementation and servicing costs belong in that calculation. The public sources cited do not supply this complete result for BioCatch.
The proposition can change acquisition economics because it acts where commercial spending meets a risk decision. Its strongest evidence is the genuine customer who continues to contribute after opening an account. Celebrating only the approved form leaves out precisely the cost BioCatch sells protection against.
In this article
Marian Vasile
Marian Vasile is a MarTech and growth professional. His work spans product marketing, SEO, paid advertising and deep online tracking, including behavioral analytics and attribution.
