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---
description: The follow-up membership includes one visit per calendar month, and unused visits lapse. Recurring growth depends on turning that entitlement into completed care.
title: MEDvidi: the subscription earns its value in the appointment that happens
image: https://elacelerador.es/images/social/v1/medvidi-subscription-earns-value-appointment-happens-44dddcc6572855919543d5e46d3f78f3.jpg
---

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# MEDvidi: the subscription earns its value in the appointment that happens

The follow-up membership includes one visit per calendar month, and unused visits lapse. Recurring growth depends on turning that entitlement into completed care.

By [Marian Vasile](https://elacelerador.es/en/author/marian-vasile/) 13 October 2026 at 08:41 CEST 4 min read [ Add as preferred source ](https://www.google.com/preferences/source?q=elacelerador.es&utm%5Fsource=elacelerador.es&utm%5Fcampaign=elacelerador.es) 

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![A doctor looks at screens and a video call during a telemedicine consultation.](https://elacelerador.es/images/variants/v1/medvidi-subscription-earns-value-appointment-happens-doctor-looks-screens-video-call-during-w1280.webp) 

 Telemedicine consultation in Ciudad Obregón, Mexico. Context and archive photograph, September 2011\. Framing adapted. Photo: [Intel Free Press · CC BY-SA 2.0](https://commons.wikimedia.org/wiki/File:Telemedicine%5FConsult.jpg?utm%5Fsource=elacelerador.es&utm%5Fcampaign=elacelerador.es) 

**In this report** 

1. [A billed month is separate from a completed consultation](#article-section-a-billed-month-is-separate-from-a-completed-consultation)
2. [Continuity requires a usable appointment calendar](#article-section-continuity-requires-a-usable-appointment-calendar)
3. [Renewal needs to be read alongside use](#article-section-renewal-needs-to-be-read-alongside-use)

2 figures 
* [Perceived advantage centres on convenience](#article-figure-1)
* [Assessing care received uses a different base from billing](#article-figure-2)

[Download data (CSV)](https://elacelerador.es/en/download.csv?article=%2Fen%2Fcases-and-research%2Fmedvidi-subscription-appointment-calendar%2F) 

Chart values, table cells, source references and the report revision date.

An unused appointment does not carry into the next month under MEDvidi’s subscription. Its membership terms  include one follow-up visit per calendar month, renewal on the first day and no refund for unused visits. 

The rule puts the calendar at the center of the commercial relationship. A recurring payment buys a time-limited entitlement. For continuity to benefit the patient, the appointment must fit within that period and the follow-up determined by the professional. 

## A billed month is separate from a completed consultation 

The terms restrict membership to patients who have already had an initial visit and say that it may not be available to everyone. The product organizes a relationship after first contact; every registration does not become a subscribed patient. 

The service description  distinguishes a 30-minute initial consultation from 15-minute follow-ups. Those durations describe different tasks: beginning a relationship and reviewing it. Payment alone cannot establish which task has been completed. 

A commercial risk arises when a patient interprets renewal as a promise of an automatically completed appointment. Booking, availability and attendance remain necessary steps. Clear communication needs to show what is purchased, when it expires and how to arrange the visit. 

## Continuity requires a usable appointment calendar 

Starting membership near the end of a month leaves fewer days before the next renewal. The terms describe the first period as running from purchase to the following first day. Explaining that date before payment changes the commitment the customer understands they are making. 

Commercial information can resolve the difference through a specific calendar. Showing the end of the period and a route to booking supports an informed choice. Subsequent reminders should make appointments easier without presenting the purchase of further services as a medical necessity. 

Convenience is an identifiable commercial expectation, though it does not guarantee an appointment. In AARP’s January 2024 survey, 60% of US adults aged 50+ considered telehealth better than in-person visits for convenience, compared with 3% for overall service quality. This is a perceived comparison in that age group; it does not describe MEDvidi patients or establish clinical effectiveness. 

The data behind the story 

### Perceived advantage centres on convenience

Adults aged 50+ considering telehealth better on each dimension, United States, January 2024.

 Respondents 

Tap or hover for details. All values are also available in the data table.

Expand notesCollapse notes 

**Sources:** Statista; Original source and methodology

AARP / NORC Foresight 50+, 1,774 adults; phone and online survey, 18–23 January 2024, weighted. Perceived visit comparisons, not clinical outcomes, completed bookings or MEDvidi-specific experience.

Explore the data table 

Scroll left or right to see all columns 

__Perceived advantage centres on convenience (%)__
| Category                | Respondents |
| ----------------------- | ----------- |
| Convenience             | 60%         |
| Personal safety         | 29%         |
| Comfort                 | 19%         |
| Time with provider      | 14%         |
| Privacy                 | 10%         |
| Information security    | 4%          |
| Overall service quality | 3%          |
| Thoroughness            | 2%          |
| Diagnosis accuracy      | 2%          |
| Personal touch          | 2%          |

Clinical decisions belong to the professional. The commercial task is to remove administrative obstacles to indicated care: uncertainty about dates, an unfinished booking or an appointment change. Combining those functions would turn a service task into pressure over treatment. 

## Renewal needs to be read alongside use 

Membership revenue needs to be considered alongside appointments completed within the period and difficulties accessing them. A paid month without a visit means something different from a month with an attended consultation. Public documents do not disclose that distribution for MEDvidi. 

The relationship also requires separating a patient’s decision to cancel from a scheduling problem. A retention figure combining both reasons obscures which commercial experience can be improved. It cannot establish a clinical outcome by itself. 

Satisfaction provides another signal with a different base. Among 856 AARP respondents aged 50+ reporting telehealth use in the preceding twelve months, 50% were very satisfied and 40% somewhat satisfied. The result evaluates care received. It does not replace appointment records needed to explain a paid month, a scheduling problem or renewal. 

The data behind the story 

### Assessing care received uses a different base from billing

Reported satisfaction among telehealth users aged 50+, United States, January 2024.

 Respondents 

Tap or hover for details. All values are also available in the data table.

Expand notesCollapse notes 

**Sources:** Statista; Original source and methodology

AARP: 856 people reporting telehealth use in the preceding twelve months; phone and online, 18–23 January 2024\. Values from original report, p.21; rounded total 101%. Care opinion, not clinical effectiveness, renewal or MEDvidi outcomes.

Explore the data table 

Scroll left or right to see all columns 

__Assessing care received uses a different base from billing (%)__
| Category              | Respondents |
| --------------------- | ----------- |
| Very satisfied        | 50%         |
| Somewhat satisfied    | 40%         |
| Somewhat dissatisfied | 9%          |
| Very dissatisfied     | 2%          |

MEDvidi’s opportunity is to connect the promise of continuity with an accessible appointment completed when appropriate. Automatic billing supports revenue; a usable calendar supports the relationship. The subscription earns economic value when the patient understands and can use what they pay for. 

[Back to top ↑](#article-top) 

## In this article

### Sources and documents

* [MEDvidi: subscription terms](https://medvidi.com/terms-of-use/?utm%5Fsource=elacelerador.es&utm%5Fcampaign=elacelerador.es) · medvidi.com
* [MEDvidi: service and appointments](https://medvidi.com/?utm%5Fsource=elacelerador.es&utm%5Fcampaign=elacelerador.es) · medvidi.com
* Statista
* [Original source and methodology](https://www.aarp.org/content/dam/aarp/research/topics/health/coverage-access/telehealth-health-care.doi.10.26419-2fres.00789.001.pdf?utm%5Fsource=elacelerador.es&utm%5Fcampaign=elacelerador.es) · www.aarp.org

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![Portrait of Marian Vasile](https://elacelerador.es/images/variants/v1/marian-vasile-autor-acelerador-retrato-w320.webp) [LinkedIn](https://www.linkedin.com/in/nairamelisav/?utm%5Fsource=elacelerador.es&utm%5Fcampaign=elacelerador.es)

About the author

## [Marian Vasile](https://elacelerador.es/en/author/marian-vasile/)

Marian Vasile is a MarTech and growth professional. His work spans product marketing, SEO, paid advertising and deep online tracking, including behavioral analytics and attribution.

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**In this report** 

1. [A billed month is separate from a completed consultation](#article-section-a-billed-month-is-separate-from-a-completed-consultation)
2. [Continuity requires a usable appointment calendar](#article-section-continuity-requires-a-usable-appointment-calendar)
3. [Renewal needs to be read alongside use](#article-section-renewal-needs-to-be-read-alongside-use)

[Download data (CSV)](https://elacelerador.es/en/download.csv?article=%2Fen%2Fcases-and-research%2Fmedvidi-subscription-appointment-calendar%2F) [Back to top ↑](#article-top) 

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